Payment and Shipping

Ordering from byKoalas is fast, simple and safe. Every order on working days before 14:00 will be shipped the same day, so that you will receive it the next day. In addition to this super-fast delivery, byKoalas also charges from € 25, - a free shipping method. For orders up to € 25, we charge a contribution of € 4.95 as shipping costs.

* Delivery times may vary around holidays.

We continuously monitor our online range. We depend on several factors for orders and deliveries. In exceptional cases it can happen that during the processing of your order an item is no longer in stock or it does not meet the quality requirements set by us. In this case, we will communicate this with you and the purchase price of the item, including any shipping costs, will be refunded.